FAQ
Quick answers to common questions about framework access, publishing, Human Performance Indicator coverage, and downstream WeMatter flows.
Where do I find competency frameworks?
Frameworks live in the organisation's Frameworks area. Depending on your role and the framework's visibility, you may also encounter them from a person's profile when a framework has been assigned there.
What is the difference between a framework editor and a framework user?
A framework editor is someone responsible for managing the framework itself. They shape the content, review access, and help govern whether it is ready for live use. A framework user, by contrast, is someone the framework applies to.
Those two groups sometimes overlap, but they do not mean the same thing. A person can be covered by a framework without being one of the people who edits it.
What does HPI mean here?
HPI stands for Human Performance Indicator. You can also think of it more simply as a performance indicator. It is the organisational structure that competencies are grouped under, and it gives the framework its category layer. The HPI names vary between organisations, but the principle stays consistent: competencies sit inside HPI areas rather than in one flat list.
Within a single organisation, those Human Performance Indicators are standardised. That helps WeMatter keep a consistent performance model across frameworks, which in turn makes scorecards, comparisons, and development work more coherent.
Why can't I launch a scorecard for someone?
If the issue is framework-related, the usual causes are straightforward. The person may have no framework assigned. Their assigned framework may still be in Draft. It may have no competencies. Or it may not cover the organisation's required HPI areas well enough for launch.
There can also be non-framework reasons, such as an existing live scorecard, so it is worth reading the product message closely when launch is blocked.
What happens if I switch a framework back to draft?
Switching a framework back to Draft means it should no longer be used for new scorecard launches until it is published again. It is best to think of this as a live governance change rather than a cosmetic label update.
Can all users see every framework?
No. Visibility controls access. Some frameworks are limited to editors. Some are open to editors and assigned framework users. Others are visible to all users in the organisation. What someone can see depends on both the framework setting and their relationship to it.
Can a person have more than one framework?
In the current workflow, a person's profile is assigned a single framework at a time for scorecard launch and related downstream context. That framework becomes the primary capability reference for the live flow.
Can I copy a framework to another organisation?
Yes, where the product allows it and where the target organisation has a usable HPI structure to map into. The important question is not only whether the copy is possible, but whether the source framework still makes sense once translated into the target organisation's performance model.
What happens if some HPI areas do not map cleanly?
That usually means you should be selective rather than force a neat-looking copy. Only competencies with a sensible target HPI mapping should come across. If nothing maps well, the better answer is often to review the target HPI structure or create a new framework more honestly suited to that context.
Do frameworks matter for goals as well as scorecards?
Yes. Frameworks help define the capability structure used later in goal generation, alongside scorecard evidence and Foundation context. They are part of how WeMatter moves from performance evidence into development action.
Can goals still be generated if Foundation is missing?
Frameworks still matter even when Foundation is missing. In that case, WeMatter can still use framework and scorecard context where available. Foundation adds more personal relevance and realism, but it is not the only useful source of context in the wider flow.
Last updated on